Contact Us
The quickest way to reach the team behind this guide is Telegram. Before you message us, please read the note below so you know what we can and can't do for you.
Message us on Telegram
Telegram is our only contact channel. We don't use email and there is no contact form on this site.
Telegram: t.me/ddcomeplay
Send your question in English or Hindi. Tell us your phone model, the app version you see (for example 1.5.0) and a short description of the issue. A screenshot helps, but crop out your phone number, UID and balance first.
Open TelegramWhat we can and can't help with
We can help with general questions about installing and using the app, and with corrections to this guide. Anything tied to your personal account has to go through the app itself.
We can help with
- Installing the APK, "unknown apps" permission and common install errors
- How features work in general, such as OTP login, VIP levels, wagering or refer & earn
- Corrections when this guide no longer matches the app
We can't help with
- Logging in to, unlocking or recovering your account
- Missing deposits, delayed or rejected withdrawals
- Bonus credits, wagering progress or referral payouts
- Disputes, complaints or account closures
For those, use the support option inside the app. The app's wallet page, for example, tells you to contact support if a deposit hasn't arrived within 30 minutes.
Keep your account safe
Nobody from this site will ever ask for your login details or money. If someone does, it is not us.
- Never share an OTP, even with someone who says they are from support.
- Never share your UPI PIN, bank password or app password.
- Don't send money to anyone who promises to "unlock" a withdrawal or a bonus.
- Only download the app from a source you trust, and avoid modded APKs.
When to expect a reply
We read every message, but replies depend on volunteer availability, so we can't promise a fixed response time. For urgent account or payment problems, contact the app's support directly instead of waiting for us.
Contact FAQ
No. This is an independent information and affiliate website, not the operator and not the official website. We can explain how the app works and help with install questions, but official account and payment support is only available inside the TopOne app itself.
No, we have no access to accounts or payments. At the time of writing, the app says withdrawals usually arrive within 2 hours and take up to 24 hours at most. If it takes longer, contact the support option inside the app with your transaction details.
No. Telegram is our only contact channel, and we don't run a contact form or a phone line. Be careful with anyone claiming to be this site on another channel, especially if they ask for an OTP, a password or a payment of any kind.
Send us a Telegram message with the page link, what it says, and what your app shows instead. A cropped screenshot with the app version number is the best proof. We check reported errors against the app and update the guide once we can confirm the change.
Ready to try Top One Game?
Install the TopOne APK in a couple of minutes, or ask your questions on Telegram first. Play only where it is permitted and only with money you can afford to lose.
18+ only. Gambling involves financial risk and can be addictive.